Broker server outage (temporary)
Immediate Impact on Your EA
EA cannot place new orders or manage existing positions. The MT5 client shows "No connection" or a disconnected status icon.
Your Open Trades
Open trades remain on the broker's server in their last known state. Stop losses and take profits already placed will be monitored by the broker server โ but may not execute precisely if the server is handling a backlog of orders when it comes back online.
Action Steps
- 1.
Check the broker status page โ most regulated brokers maintain a real-time status URL
- 2.
Do not restart MT5 repeatedly โ this creates queued connection attempts that may delay reconnection
- 3.
If the outage exceeds 30 minutes and you have significant open risk, call broker support directly
- 4.
Note the outage time and any adverse fills you receive โ keep records for compensation claims
- 5.
Once reconnected, check all open positions and journal for any anomalous fills during downtime
Prevention Checklist
Set hard stop losses on every trade before it opens
Enable MT5 push notifications so you are alerted to connection loss
Use a VPS monitoring service (e.g., Pingdom, UptimeRobot) with SMS alert on MT5 process failure
Keep broker emergency contact number saved
What Happens to My EA
If My Broker Goes Down?
Published 15 June 2026 ยท 11 min read
Open trades survive broker server outages โ they are held on the broker's server, not on your VPS or computer. Stop losses placed before the outage will be honoured. Your EA stops managing trades until the connection is restored. Broker insolvency is a different scenario โ your funds are at risk and protected only by your regulatory scheme. The playbook above covers all three failure modes; the resilience checklist below tells you how protected you are right now.
How MT5 Actually Handles EA and Server Disconnects
The MT5 architecture separates the trading server from the client terminal. When you run an EA on a VPS or your computer, the EA logic runs locally โ it evaluates market conditions and sends order instructions to the broker's MT5 trading server over an encrypted connection. The actual trade execution happens on the broker's side.
This separation has an important implication for outages: when the client disconnects, the server continues operating. Open positions remain open. Stop loss orders that were submitted to and confirmed by the server continue to be monitored. The server will execute a stop loss or take profit even if you have no active connection โ it does not need your VPS to be online to close a trade.
What lives on the broker server
Open trade positions
Stop loss orders
Take profit orders
Pending orders (buy stop, sell stop)
What lives on your VPS/PC
EA logic and decision engine
Trailing stop management
New signal evaluation
Chart display and indicators
What happens during disconnect
EA stops evaluating new signals
No new trades can be opened
Trailing stops freeze at last position
Hard SL/TP on server remain active
Regulatory Protection: What You Are Actually Covered For
The question of fund safety in broker insolvency depends entirely on the regulatory framework. The biggest mistake EA traders make is assuming all regulated brokers offer the same protection โ they do not.
FCA (UK)
ยฃ85,000 per clientScheme: FSCS ยท Segregation: Mandatory
Strongest retail protection. FSCS has historically paid out claims within 6โ12 months of broker insolvency.
ASIC (Australia)
Segregated funds onlyScheme: No formal compensation scheme ยท Segregation: Mandatory
Funds must be segregated but there is no government-backed compensation scheme. Recovery depends on liquidation proceeds.
CySEC (Cyprus)
โฌ20,000 per clientScheme: ICF ยท Segregation: Mandatory
Moderate protection. ICF claims process can be slow. Many EU-regulated brokers use CySEC as their passporting regulator.
Offshore (Belize, SVG, Vanuatu)
No protectionScheme: None ยท Segregation: Voluntary
No regulatory compensation scheme. In insolvency, retail client claims may rank below other creditors. Strongly avoid for significant capital.
Goldie Razor V2.8.4 places a hard stop loss at the broker server level on every single trade โ even if your VPS disconnects or crashes, that stop loss remains active and will execute. This is the minimum viable protection against infrastructure failure, and it is non-negotiable for any EA running on real capital.
Are You Protected? Resilience Checklist
Rate your current setup honestly. This covers both technical and regulatory resilience.
Your Resilience Rating
0/8
Significant exposure โ prioritise this
Related Reading
Regulatory protection by tier
How FCA, ASIC, CySEC, and offshore regulations differ โ and what each means for fund safety.
Choosing a regulated, reliable broker
The specific broker characteristics that reduce infrastructure and counterparty risk for EA traders.
Other broker risks to watch
Beyond insolvency โ the everyday broker behaviours that can degrade EA performance.
Full automation setup including VPS resilience
How to build a complete hands-off gold trading infrastructure that handles broker and VPS failures gracefully.
Diagnosing broker-side EA problems
When the broker is online but your EA is still not performing โ identifying soft interference.
Frequently Asked Questions
Open trades are held on the broker's server, not on your VPS or local machine. When the VPS loses connection, the EA stops managing those trades โ it cannot move the stop loss, close the position, or open new orders. However, any stop loss or take profit orders already placed at the broker server level will continue to be monitored and executed by the broker. This is why having hard stop losses on every trade is essential โ they protect the position even when your EA is unreachable.
A broker server outage means the broker's MT5 trading server is offline โ no one can trade, your open trades are in limbo until the server comes back. An MT5 connection drop means your client (VPS or PC) lost connectivity to the broker server, but the server itself is fine. In the second case, your trades are safe on the server, stops are being monitored, and the EA will resume managing them once the connection is restored. The first case is more serious โ during server downtime, stop orders are typically queued but may not execute at the exact level if the market moves significantly while the server is offline.
This depends heavily on the broker's regulatory status and jurisdiction. FCA-regulated brokers in the UK must hold client funds in segregated accounts, separate from company funds, and clients may be eligible for up to ยฃ85,000 compensation through the FSCS. ASIC-regulated Australian brokers require segregated accounts but the compensation scheme is more limited. CySEC (Cyprus) brokers offer โฌ20,000 ICF protection per client. Brokers in less regulated jurisdictions (offshore) may have no formal compensation scheme. This makes regulatory tier the single most important factor in choosing a broker.
Yes โ and this is a recommended risk management approach. Running the same EA on accounts at two different regulated brokers simultaneously diversifies counterparty risk. If one broker goes down, the other continues running. If one broker restricts your EA, the other provides continuity. The main consideration is capital allocation โ you will need sufficient margin on each broker to sustain both EAs running at full size. Some traders run one broker as primary and one as backup with lower position sizes.
First: check if it is your connection or the broker server (visit the broker's status page or check MT5 community forums for reports). Second: if the server is confirmed down, do not panic about open positions โ your stops are still active at the broker level. Third: contact broker support via their emergency line or live chat to report open positions and request status. Fourth: if you cannot reach the broker and the outage exceeds 30 minutes with significant market movement, consider whether another broker account allows you to open a hedging position in the opposite direction as a temporary risk management measure.
Goldie Razor V2.8.4
M15 breakout + H4 EMA filter โ built for XAUUSD on MT5